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User First Approach

Always by Your Side, <br>at Every Stage
We Prioritize Your Needs
Always by Your Side,
at Every Stage

Our relationship with our users is approached not just as a service provider-user interaction, but within the framework of a long-term business partnership. From the trial period to the onboarding and all subsequent stages, continuous communication is maintained, and user needs are always prioritized.

Our Customer Success Program
Your Dedicated Representative
Our Customer Success Program

A dedicated customer success specialist is assigned to each of our users to ensure their needs are regularly and systematically tracked as an integral part of the process. Thanks to these processes, which are also closely supported by our management team, the success of our business partners becomes a strategic priority adopted by smartPulse as a whole.

We Develop Custom Algorithms for Your Needs
Simplifying Trading & Operations
We Develop Custom Algorithms for Your Needs

Upon request, we provide consultancy support for the development of commercial and operational algorithms tailored to our users' specific needs. In addition to the regular improvement of our existing smartBots' performance, we can also develop custom smartBots exclusively for our business partners when necessary. In this way, smartPulse is not limited to its current products and services; it ensures the long-term sustainable success of our business partners by offering "user-specific solutions" with a focus on continuous development and innovation.